FAQs

Why are we the best?

We are the best because we go above and beyond to make sure each client gets high quality services! We look for possible out of impossible and never take no for an answer, we always show up ready and will never cancel on our clients.

Do we use chemicals?

No! Never! All of our products are non-toxic and safe for you, kids and Pets.

What type of payments do you accept?

We accept cash, checks, debit cards, credit cards.

What is a walkthrough?

Communication is a huge thing for us, and it opens the door to build that trusted relationship with the client. We want to make sure we know exactly what we are cleaning and providing the best products to clean the space that needs cleaning. The walkthrough assure we are getting 1 on 1 with the important areas with our service without any miscommunication.

How Long can you expect us to be at your home cleaning?

We will do our best to make sure you get back to your everyday life, but we do not rush through our cleaning service, we always aim for excellence and making sure every home is getting the most out of our services. The maximum time we will ever spend at a home is 4-6 hour blocks. If your home end up needed more than 6 hours of cleaning, we will break it up into more days.

Do we have insurance?

Yes, we have Liability insurance.

Do we have a warranty policy?

Yes! We have a 24-hour warranty, if you're not 100% satisfied please don’t hesitate to let us know within 24 hours.

Can I cancel my service?

Yes! You can cancel your service anytime. We do ask that you reach out to us first to see if we can reschedule you a better time or date. Service Most be cancelled 24 hours before cleaning, if you decide to cancel on the day of cleaning you may be charged a full payment of service.

Can I add service/items on as you clean?

No, if you need to add on more items, please let us know so we can create a new spreadsheet and new quote.

Do you use my vacuum, or do you have a vacuum?

We have powerful bagless vacs that we use to clean your home. All vacuums are cleaned and sanitized after every job. If you prefer us to use your vacuum, please let us know while we are giving a quote or before we start cleaning.

Do you use my cleaning supplies, or do you provide cleaning supplies?

We will never ask our clients to use their cleaning supplies. We supply everything we need to clean your home.